May 15, 2009
Innovative partnership and commitment lead to industry recognition
DALLAS, May 15, 2009 - Raytheon Professional Services LLC, a subsidiary of Raytheon Company (NYSE: RTN), and DTE Energy (NYSE: DTE) were awarded the Learning Relationship of the Year Award by the Human Resources Outsourcing Association (HROA) in recognition of the success of their training outsourcing partnership.
As one of the first end-to-end learning outsourcing engagements in the utilities industry, Raytheon Professional Services (RPS) and DTE Energy embarked upon a groundbreaking journey in learning transformation. The team implemented service quality, capability, personnel and technology initiatives.
"Our process-based methodology and technical design experience are integral to delivering DTE Energy's learning requirements and helping them meet their business goals," said David Letts, RPS vice president and general manager. "Our relationship is based on a strong cultural fit and alignment of values and philosophies that enable our partnership to thrive. We have deep appreciation for the challenges that DTE Energy faces, and we look forward to strengthening this relationship."
"We took a leap of faith by turning over a large portion of our learning services to Raytheon, but it's a decision that has proven successful," said Ray Kelly, DTE Energy director of safety and technical training. "Our partnership has not only saved money, but it has improved our internal work processes and client satisfaction and provided us with an opportunity to better focus on strategic initiatives. Still, we're not going to rest on our laurels. We know we need to continually improve. Our relationship with Raytheon will serve as the foundation to do so."
The 2009 HROA Awards theme was "Be Innovative," honoring individuals and organizations that exhibited a commitment to innovation within the human resources outsourcing industry.
A business unit of Raytheon Technical Services Company LLC, RPS is a global leader in training services and outsourcing. With 900 learning professionals serving clients in more than 100 countries and 39 languages, RPS improves clients' business performance by redesigning how they train their employees, customers and partners; implementing their new training design; and managing their training engagements.
Raytheon Company, with 2008 sales of $23.2 billion, is a technology and innovation leader specializing in defense, homeland security and other government markets throughout the world. With a history of innovation spanning 87 years, Raytheon provides state-of-the-art electronics, mission systems integration and other capabilities in the areas of sensing; effects; and command, control, communications and intelligence systems, as well as a broad range of mission support services. With headquarters in Waltham, Mass., Raytheon employs 73,000 people worldwide.
DTE Energy is a Detroit-based diversified energy company involved in development and management of energy-related businesses and services nationwide. Its operating units include Detroit Edison, an electric utility serving 2.2 million customers in Southeastern Michigan, MichCon, a natural gas utility serving 1.2 million customers in Michigan, and other non-utility, energy businesses focused on power and industrial projects, coal and gas midstream, unconventional gas production and energy trading.
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